Privacy

    Privacy Policy

    We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data in accordance with Nepal’s ICT Policy 2015 and the Electronic Transactions Act 2063.

    Policy overview

    12 governing sections

    ▲ In effect

    Effective date

    2025-May-23

    Legal framework

    Nepal

    Privacy Policy
    01

    Introduction

    Sikinchha Academy Pvt. Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy of users of our mobile application, Mero Charts. This policy is formulated in line with Nepal’s ICT Policy 2015, Electronic Transactions Act 2063, and international privacy norms. It explains how we collect, use, store, and safeguard your data.

    02

    Legal Framework

    • ICT Policy 2015
    • Electronic Transactions Act 2063 (2008)
    • Electronic Transactions Regulations 2064 (2007)
    • Draft Nepal Data Protection Bill (in progress)
    03

    Information We Collect

    We collect minimal personal data:

    • Email address
    • Name
    • Contact information

    Note: We do not collect sensitive data or track user behavior for profiling.

    04

    Purpose of Collection

    Your data is used only to:

    • Operate and maintain the app
    • Provide support and respond to inquiries
    • Send updates (with consent)
    • Comply with laws

    We do not use your data for advertising or resale.

    05

    Consent and User Rights

    You can:

    • Access your data
    • Update your information
    • Withdraw consent
    • Request data deletion
    • Lodge a complaint

    Email: [email protected]

    06

    Data Security

    In line with Section 63 of the Electronic Transactions Act:

    • Data encryption
    • Secure access controls
    • Regular security reviews
    07

    Data Sharing and Disclosure

    We do not sell or rent your data. We only share with:

    • Trusted service providers (e.g., hosting)
    • Legal authorities when required
    08

    Data Retention

    Data is kept only as long as needed for service or legal compliance, then deleted or anonymized securely.

    09

    Data Transfers

    Data is stored within Nepal or in systems with equivalent data protections. International transfers will include legal and technical safeguards.

    10

    Children's Privacy

    Mero Charts is not for users under 13. If such data is collected inadvertently, we will delete it promptly.

    11

    Changes to This Policy

    Policy updates may occur for legal or operational reasons. You will be notified via the app or website. Continued use implies acceptance.

    12

    Contact Information

    Sikinchha Academy Pvt. Ltd.
    Kamal Pokhari, Kathmandu, Nepal
    Email: [email protected]
    Website: https://sikinxa.com

    Effective: 2025-May-23

    Questions about your data? Contact our support team.